Official Platform Document

Sizi99 Terms and Conditions — Complete Official Platform Usage Guide

This document contains all the rules, rights, and responsibilities governing the use of the sizi99 platform. Please read carefully before registering or using any of our services. By using the sizi99 platform, you agree to be bound by all terms stated herein.

Updated: January 2026 Version 3.2 Bahasa Malaysia
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These Terms constitute a legally binding agreement between you and sizi99. Continued use of this platform is deemed full acceptance of all conditions set out herein.

  • Minimum age 18 years
  • One account per user only
  • Registration details must be accurate
  • Terms may be updated at any time

Six Core Governing Principles Using sizi99

Before diving into the full details, here is a summary of the core principles you need to understand as a sizi99 member.

Member Eligibility
Only individuals aged 18 and above are eligible to register and use the sizi99 platform. Each registration is limited to one account per individual. sizi99 reserves the right to request identity verification at any time to ensure compliance with this eligibility requirement.
Account Security
You are solely responsible for keeping your password and account login details confidential. Any activity that occurs through your account is your responsibility. Contact customer support immediately if you suspect your account has been accessed without authorisation.
Deposits & Withdrawals
All deposits and withdrawals are processed through legitimate payment methods approved by sizi99. Withdrawals are subject to standard KYC verification. sizi99 reserves the right to temporarily hold withdrawals for security review if any unusual activity is detected.
Bonuses & Promotions
All bonuses and promotions are subject to specific wagering requirements stated alongside each offer. Bonus abuse, including using multiple accounts to claim bonuses repeatedly, may result in bonus cancellation and permanent account suspension.
Game Rules
Every game on sizi99 operates using independently audited RNG technology to ensure fairness. Any attempt to manipulate or cheat the game system is strictly prohibited and will result in firm action against the account involved.
Terms Updates
sizi99 reserves the right to update these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on this page. It is your responsibility to review these Terms periodically to stay informed of the latest updates.

Terms and Conditions Full Platform sizi99

Important Note: This document constitutes a legal agreement between you ("User") and sizi99 ("Platform"). By registering, logging in, or using any part of the sizi99 platform, you acknowledge that you have read, understood, and agreed to be bound by all terms and conditions stated in this document.

1. Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you as an individual user and sizi99 as the platform operator. These Terms govern your access to and use of all services, products, and content provided through the sizi99.pro website and its associated mobile applications.

By clicking "Register", "I Agree", or simply by using this platform, you are deemed to have read, understood, and fully accepted all terms and conditions stated herein, including the Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

If you disagree with any part of these Terms, you are not permitted to use the sizi99 platform and must cease use immediately. sizi99 reserves the right to update these Terms at any time, and any changes will take effect immediately upon being posted on this page.

Acceptance Is Deemed to Have Occurred: Continued use of the sizi99 platform following any changes to the terms constitutes full acceptance of the updated version of those terms.

2. Registration & Account Management

To access the full services of sizi99, you are required to register a valid account. During registration, you must provide accurate, complete, and up-to-date information including your full name as per your identity card, an active phone number, and your actual date of birth.

Registration Eligibility Requirements:

  • At least 18 years of age at the time of registration
  • A valid Malaysian resident or citizen
  • Having a mobile number registered in Malaysia
  • Never been banned or prohibited from the sizi99 platform previously
  • Registering under your own name and not on behalf of another party

Each user is only permitted to hold one active account. Registration of multiple accounts by the same individual, whether using the same or different details, is strictly prohibited and may result in the closure of all associated accounts and forfeiture of existing balances.

You are solely responsible for maintaining the security of your account login credentials. sizi99 will not be liable for any losses arising from your failure to keep your password confidential. Any suspicious activity on your account must be reported to our customer support team immediately.

KYC Verification: sizi99 reserves the right to request identity verification documents (KYC), including a copy of your identity card or passport, at any time. Failure to comply with a KYC request within the stipulated timeframe may result in a temporary account suspension.

3. Deposits & Payment Methods

Sizi99 supports a variety of deposit methods suited for users in Malaysia, including FPX (all major banks), Touch 'n Go eWallet, GrabPay, DuitNow QR, direct bank transfer, and approved cryptocurrencies. The minimum deposit is RM10 per transaction, with no fixed daily maximum except as set by your own bank.

All deposits are processed automatically and are typically credited to your game account within 1 to 3 minutes. In certain cases, processing may take up to 15 minutes depending on the payment network and system load at the time.

  • Deposits must be made using a bank account or digital wallet registered in your own name
  • sizi99 does not accept deposits made through third parties or on your behalf by another person
  • Any failed deposits will be returned to the original payment method within 1 to 3 business days
  • sizi99 does not charge any deposit processing fees on the platform's end

Important Notice: It is your responsibility to ensure all deposits are made to the correct sizi99 account. sizi99 is not liable for any funds transferred to the wrong account due to user error.

4. Fund Withdrawal

Withdrawals from your sizi99 account can be made at any time, subject to the applicable terms and conditions. The minimum withdrawal amount is RM30 per request. All withdrawals are processed within 15 minutes to 24 hours, depending on the chosen withdrawal method and required verification process.

Withdrawals will only be approved to a bank account or digital wallet that has been registered and verified under your name. This is an important security measure to protect your funds from any fraudulent attempts by unauthorised parties.

  • Withdrawals are processed on business days between 9 AM and 9 PM
  • Withdrawal requests outside those hours will be processed on the next business day
  • Each withdrawal may be subject to standard security checks
  • Users may request a withdrawal via the account panel or mobile app

Sizi99 reserves the right to temporarily hold withdrawals for a period not exceeding 72 hours for security review purposes, particularly for new accounts or accounts displaying unusual transaction patterns. In such cases, our security team will contact you for additional verification.

5. Bonuses, Promotions & Special Offers

Sizi99 offers a variety of bonuses and promotions from time to time, including a first deposit welcome bonus, reload bonuses, cashback bonuses, and exclusive VIP offers. All bonuses are subject to the wagering requirements clearly stated alongside each offer.

The standard wagering requirement for deposit bonuses is between 20x and 35x the bonus amount received, depending on the promotion type. Bonuses must be used within the specified period (typically 7 to 30 days) or they will expire automatically.

  • Bonuses cannot be directly converted to cash without fulfilling the wagering requirements
  • Each bonus may only be claimed once per user / per household / per device / per IP address
  • sizi99 reserves the right to void any bonus obtained through illegitimate or fraudulent means
  • Bonus value does not account for losses incurred during wagering requirement fulfilment
  • Certain game types may not count, or may only partially count, towards fulfilling wagering requirements

sizi99 VIP Programme: Active members are eligible to join the sizi99 VIP loyalty program, which offers higher cashback rates, increased withdrawal limits, priority personal support, and exclusive offers unavailable to regular members.

6. Game Rules & Conditions

All games available on the sizi99 platform operate using an RNG (Random Number Generator) system that has been audited and certified by recognised independent verification bodies. This ensures that every spin, dice roll, or card dealt is truly random and fair to all players, with no unfair advantage to any party.

Game outcomes are final and cannot be disputed except in cases of clear and provable technical error. Should a technical disruption occur during gameplay, sizi99 will refund the bet to the user's account based on available system records.

  • Players are responsible for understanding the rules of each game before playing
  • Minimum and maximum bet limits are set for each game and are subject to change
  • Wins are automatically credited to your game account after each session
  • sizi99 is not responsible for losses resulting from unstable internet connections on the user's end
7. Prohibited Conduct & Activities

Use of the sizi99 platform is subject to a strict code of conduct. Any violation of the following rules may result in account suspension or permanent closure, and forfeiture of all balances and bonuses without compensation.

Strictly Prohibited Activities:

  • Registering more than one account or using another person's account
  • Using automated software (bots), scripts, or third-party tools to play or manage your account
  • Attempting to exploit technical vulnerabilities or bugs in the game system
  • Colluding or conspiring with other players to manipulate game outcomes
  • Using the sizi99 platform for money laundering purposes
  • Providing false or misleading information during registration or KYC verification
  • Using a credit card or payment method that does not belong to you
  • Threatening, harassing, or bullying other players or sizi99 staff

Money Laundering: sizi99 fully complies with applicable anti-money laundering (AML) regulations. All suspicious transactions will be reported to the relevant authorities. We work closely with Malaysian law enforcement agencies.

8. Account Suspension & Closure

Sizi99 reserves the right to suspend or close a user's account at any time where there is reasonable cause to do so, including but not limited to violations of these Terms, fraudulent activity, failure to complete KYC verification, or at the user's own request.

Users may also close their own account at any time by contacting the sizi99 customer support team. Account closure requests will be processed within 24 hours, and any eligible balance will be returned after the review is complete.

  • Accounts inactive for more than 12 months may be subject to a monthly administration fee
  • A notification will be sent before any inactivity fee is charged
  • Account balances closed due to fraud or terms violations will be fully forfeited
9. Liability Limits & Disclaimer

The sizi99 platform is provided on an "as is" and "as available" basis. sizi99 makes no warranties, express or implied, regarding the reliability, accuracy, completeness, or suitability of the platform for any particular purpose.

To the extent permitted by law, sizi99 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including loss of game funds resulting from legitimate game outcomes.

Maximum Liability Limit: In any circumstances, sizi99's maximum liability to you shall not exceed the total net deposits you have made within the 30 days prior to the claim arising.

10. Privacy & Data Protection

Sizi99 is committed to protecting your privacy and personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data you provide during registration and platform use is collected, processed, and stored in accordance with our full Privacy Policy.

Your data is protected using 256-bit SSL encryption for all communications between your browser and sizi99's servers. We will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law or relevant authorities.

  • You have the right to access and correct your personal data at any time
  • Your data is stored on secure servers with strict access controls
  • sizi99 uses cookies to enhance the user experience
  • For more information, please refer to Privacy Policy our full
11. Responsible Gaming

Sizi99 takes problem gambling seriously and is committed to providing a safe and responsible gaming environment. We believe entertainment should remain enjoyable and never become a burden to anyone.

We provide a range of self-control tools you can use to manage your gaming activity, including daily deposit limits, weekly loss limits, session time limits, and temporary or permanent self-exclusion options. All tools are accessible directly through your account panel at no charge.

  • Contact support to activate account limits at any time
  • Self-exclusion options are available for periods of 1 month, 6 months, 1 year, or permanently
  • More details are available on the Responsible Gaming
12. Laws & Jurisdiction

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of an international-standard online platform. Any dispute arising from or in connection with these Terms shall first be resolved through mutual negotiation between both parties within 30 days.

If negotiations are unsuccessful, disputes may be resolved through binding arbitration under mutually agreed arbitration rules. The arbitration decision is final and binding on all parties involved.

Terms Language: These Terms and Conditions are provided in Bahasa Malaysia as the primary version. In the event of any discrepancy in translations to other languages, the Bahasa Malaysia version shall take precedence and serve as the official reference.

Already Read the Terms? Get Started Gaming Experience You Are With sizi99 Today

Now that you understand our terms and conditions, you are ready to enjoy a safe and entertaining online experience. Register today and claim your special welcome bonus, plus access to over 500 high-quality games.

18+
Minimum Age Requirement
SSL
256-bit Encryption
24/7
Active Support
RNG
Fair Play

FAQ About sizi99 Terms & Conditions

Yes, sizi99 reserves the right to update these Terms and Conditions at any time, with changes taking effect immediately upon publication on this page. We will, however, endeavour to notify users via email or in-app notifications when significant changes occur. It is your responsibility to review this page periodically.

Any violation of the Terms and Conditions may result in an official warning, temporary account suspension, or permanent account closure depending on the severity of the breach. In cases of fraud or money laundering, all account balances will be forfeited and the case may be reported to the relevant authorities.

No. Each user is only permitted to hold one active account. Registering multiple accounts is a serious violation of sizi99's Terms and Conditions. If multiple accounts are detected under the same name, device, or IP address, all related accounts will be closed and any bonuses or wins obtained will be forfeited.

You can reach the sizi99 customer support team via live chat available 24/7 on the app or website, or by emailing us at [email protected]. Our team is ready to assist with any queries regarding terms, accounts, deposits, withdrawals, or any technical issues you encounter.

Yes, sizi99 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All user personal data is collected, processed, and stored in accordance with PDPA guidelines. You have the right to access, correct, or request deletion of your personal data by contacting our support team. For full details, please refer to our Privacy Policy.
Bahasa Melayu