At sizi99, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
Privacy Policy Core Principles
We have built a robust data protection system based on six core principles to ensure your privacy is always safeguarded.
Welcome to the sizi99 Privacy Policy page. This document is designed to give you a clear and transparent understanding of how our platform manages your personal data from the moment you register until you stop using our services.
Sizi99 operates as an online entertainment platform that places the highest priority on user trust. We understand that your personal data is a valuable responsibility, and we are committed to managing it with integrity, transparency, and accountability.
This Privacy Policy covers all services offered through the sizi99.pro website, the sizi99 mobile app (Android and iOS), and all our official communication channels including customer support via live chat and email. By using any sizi99 service, you acknowledge that you have read and understood this Privacy Policy.
Important Note: This Privacy Policy forms part of the sizi99 Terms and Conditions. Any terms not defined herein carry the same meaning as stated in our Terms and Conditions document.
Sizi99 collects various types of personal data depending on the nature of your interactions with our platform. This data collection is necessary to ensure we can provide you with a safe, accurate, and satisfying service.
The categories of data we collect include:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity Verification (KYC) |
| Contact Data | Phone number, email address | Communication & Notifications |
| Financial Data | Bank account number, bank name, transaction history | Deposit & Withdrawal Processing |
| Technical Data | IP address, device type, browser, operating system | Security & Fraud Detection |
| Usage Data | Game records, session duration, and in-account actions | Service Improvement & Responsible Gaming |
| Communication Data | Live chat logs, support emails, feedback | Customer support & improvements |
Data is collected through three main methods: information you provide directly during registration or use, data automatically generated by our systems as you use the platform, and information received from registered payment processors and KYC service providers.
Data Minimisation Principle: sizi99 strictly adheres to the principle of minimal data collection. We only request information that is genuinely necessary for the stated purpose. No data is collected solely for third-party commercial purposes.
Every piece of personal data collected by sizi99 is used for a specific and legitimate purpose. We do not use your data for any purpose beyond what is stated in this Privacy Policy without first obtaining your consent.
Direct Marketing: If you have agreed to receive marketing communications from sizi99, we may use your data to send you relevant offers, promotions, and updates. You may opt out of these communications at any time by contacting our support team.
Sizi99 does not sell, rent, or disclose your personal data to outside parties for their own marketing purposes. However, there are limited situations where we may need to share your data with trusted third parties in order to deliver our services properly.
All third parties working with sizi99 are required to comply with strict data protection standards and to sign confidentiality agreements. They are only permitted to use your data for the specific purposes related to the services they provide to us.
Our Commitment: sizi99 has never and will never sell your personal data to advertisers, marketing companies, or any third party for their own commercial gain. This is an unwavering commitment.
The security of your personal data is sizi99's top priority. We continuously invest in the latest security technologies and practices to ensure your data remains protected against increasingly sophisticated cyber threats.
While we take all reasonable precautions, no security system is entirely perfect. We encourage you to also take responsibility for your account security by using a strong password and never sharing your login credentials with anyone.
Sizi99 uses cookies and similar tracking technologies to enhance your experience on our platform, understand usage patterns, and deliver relevant content to you. Cookies are small text files stored on your device by your web browser.
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect platform functionality and your user experience. For non-essential cookies, you will be given the option to accept them when visiting our platform.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you hold several important rights regarding your personal data that we process. sizi99 is committed to helping you exercise these rights in a straightforward and effective manner.
How to Exercise Your Rights: To submit any request relating to your personal data rights, contact the sizi99 customer support team via live chat or email. We will process your request within the timeframe required by law and without charge in most circumstances.
Sizi99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Retention periods vary depending on the type of data and the relevant legal requirements.
Once the retention period expires, your personal data will be securely deleted or anonymised using industry-standard procedures. Anonymised data can no longer be linked to any individual and may be retained for internal statistical and research purposes.
The sizi99 platform is exclusively for adults aged 18 and above. We do not intentionally collect or process personal data from individuals under 18. All registrants are required to confirm they are at least 18 years of age during the registration process.
If we discover that we have inadvertently collected personal data from a minor, we will promptly take steps to delete that data and close the account in question. Parents or guardians who find that their child has registered on our platform are encouraged to contact our support team immediately.
Child Protection: sizi99 employs an age verification system and a strict KYC process to prevent access by underage individuals. Any attempt to register using false information to bypass age verification is a serious violation of our Terms and Conditions.
Sizi99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Any significant changes will be communicated to you via in-account notifications or email at least 14 days before the changes take effect.
The latest update date is always displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we manage your personal data. Your continued use of the sizi99 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our data protection team. We are committed to responding to every inquiry seriously and within a reasonable timeframe.
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